Customer Service


🔧 About Warranty

We hope you enjoy our products and have a happy purchase from Deerseeker Archery. If you don't like the product or a quality issue occurs, here is our warranty policy.

One-year free warranty for the bow products
Once the quality issue happened, like delamination, bow twisted, etc. Deerseeker archery provides a new replacement.
The information will also be needed: your ordering number, picture, and the shipping address for sending the replacement.
Email address for receiving this information - deerseekerbow@hotmail.com

You can also send a refund request, and we will process it according to your request instantly.

⚠️ The damage to the product resulting from negligence does not cover this policy.

✈️ Worldwide Free Shipping

Deerseeker Archery ships your order worldwide using standard methods through UPS or FedEx.
The standard shipment from UPS/FedEx is completely free to the USA, Europe, Canada, Australia, and other countries such as Argentina, Chile, South Africa, etc.
Usually the ETD is about 7 days, but it might take 7-10 days when using UPS.
www.ups.com

We occasionally use Amazon services. If you order Deerseeker products on Amazon in the USA or Canada, please follow Amazon for updates. Amazon orders support free returns or exchanges.

Shipping for all boxes is completely free, including door-to-door service.

We hope you enjoy our services and products. For any order-related questions, please contact us at deerseekerbow@hotmail.com.

❓ Frequently Asked Questions

Do you provide shipments to countries outside the USA?
Yes, we offer free worldwide shipping via UPS to Canada, Europe, Australia, Argentina, Chile, etc. We use USPS for smaller boxes containing items like strings.
Are there any tax charges when I receive my order?
If you're a customer from the USA, Deerseeker Archery offers completely free shipping and no extra taxes. The total amount you paid at checkout is the final amount due, with no additional fees or taxes to be added.
You will receive your order and the door service, with no need to pay for the taxes at all.
Does the recurve bow/longbow product come with any accessories?
Yes, all bow products ordered from our website include:
  • String - Flemish/Fast Flight/Dacron (varies by product)
  • Armguard - Cow leather for traditional bows
  • Finger protector - Archery glove for longbows and recurve bows
  • String tool - For takedown recurve bows and Raptor longbows
  • Hair rest
  • String Silencer - Cat Whiskers
Does the horsebow order include a thumb ring?
Yes, we include a brass thumb ring for horsebow shooting protection.
What comes with the ILF riser product?
All ILF risers include bow tip protectors, hair rests, and Allen keys.
How to Select the Right or Left-handed Archery Equipment?
Archery Handedness is decided by which hand you use. Holding the bow with the left hand, pulling the string with the right hand is for a right-handed bow.
You hold the riser with your right hand and pull the string with your left. This is for the left-handed bow.
How do I select the correct string for my bow?
AMO length is the standard measurement from archery manufacturing organizations.
For longbows, actual length is 3" shorter than AMO length; for recurve bows, 4" shorter.
For bows over 40 pounds draw weight, use 14-16 strand strings.
12-strand strings are for beginner/lightweight bows.

🎥 Video Tutorials

Step-by-step guides to help you set up your bow safely. Learn how to string recurve bows and longbows using the proper tools.

How to use the stringer tool to install my recurve bow?

We recommend using the stringer to string your recurve bow; this is very helpful in avoiding twisting of the limbs.

Video Resolution: 480p | Format: MP4 | Duration: 2 minutes 30 seconds

How to use the stringer to install my one-piece longbow?

You might need this stringer to string your longbow if the draw weight is heavy.

Video Resolution: 480p | Format: MP4 | Duration: 2 minutes 30 seconds

Stringing basics & safe practices

Additional demonstration for proper bow stringing technique using the stringer tool.

Video Resolution: 480p | Format: MP4 | Duration: 2 minutes 30 seconds

📬 Contact & Support

Thanks for choosing Deerseeker as your archery bow supplier. If you have any questions, you can contact us by email, phone or this form, and our representative will contact you within 24-48 business hours.

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